About Us

Your Passion, Our Mission

From our family-owned business to your kitchen, KaTom is devoted to helping foodservice operators achieve their dreams by ensuring legendary experiences every step of the way. Everything at KaTom is done in-house, from real, knowledgeable associates on every phone call and dedicated product data and content experts in eCommerce to a large team picking ready-to-ship items from our warehouse.


SPACE FOR EVERYTHING

KaTom offers more than 200,000 items, including budget-friendly lines, premium vendors, and house brands, and our 350,000-square-foot East Tennessee fulfillment center has thousands of items that ship within one business day. However, even if we don't carry what you need, we can still get it to you.

KaTom works with trusted manufacturers to fulfill orders that are not stocked in our warehouse. Our distribution center, customer care representatives, and sales teams work together to get you the products you need.

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Competitive Pricing

KaTom's aggressive pricing structure is possible through relationships with manufacturers, national buying groups, and industry representatives. As a leading restaurant equipment and supplies dealer, our buying power means discounts passed on to you.

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Customer Service

Reach out during KaTom's business hours to speak with a real person. Armed with ongoing product trainings, our associates, many of whom are Certified Foodservice Professionals (CFSP), will answer your questions and guide you through your purchase.

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Quality Selection

We offer over 200,000 items on our website and through our sales department. KaTom maintains relationships with hundreds of vendors to provide essential foodservice and hospitality equipment and supplies. Contact us if you don't see what you're looking for, and we can find a solution.


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eCommerce

KaTom's strong internet presence helped fuel its exponential growth in the restaurant equipment supply industry. Our eCommerce Department is staffed by professionals who work hard to provide the resources necessary to build a successful foodservice business.

Inside Sales

Our Inside Sales specialists are available to answer questions from customers six days a week. Whether you've previously purchased from KaTom or are ordering for the first time, we're dedicated to providing an excellent experience to support your business.

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Design + Build

If you're preparing to undertake a large project to launch your foodservice concept, our Design + Build department includes project managers, bids specialists, designers, and installation experts who are ready to support your next endeavor.

Outside Sales

KaTom's Outside Sales team works with local, regional, and national clients to plan and complete projects of any size, coordinating design needs and installation. Members of our team can provide consultations and on-site meetings to understand the unique needs of your commercial operation.

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Priority Accounts

We know attention to detail is the key to a successful project, especially when it comes to major projects and repeat customers. KaTom's priority accounts are handled by a committed team that provides individualized support during planning, purchasing, delivery, and installation.

AWARDS & RECOGNITION

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