Equipped with SensorSAFEâ„¢ infrared dispense technology, the Follett 12CI414A-S Symphony Plusâ„¢ countertop ice and water dispenser enables hands-free operation to reduce contamination risks. Its self-co...
Follett 12CI425A-S 425 lb Countertop Water & Nugget Ice Dispenser - 12 lb Storage, Cup Fill, 115v
Follett 12CI425A-S Description
Great for customer-facing restaurant drink areas and nurse stations, the Follett 12CI425A-S countertop ice and water dispenser reduces contact with ice compared to ice machine bin combo units. In 24 hours, the unit can produce 425 pounds of ice, though this amount depends on low ambient air and incoming water temperatures. Because the ice machine produces chewable nugget ice, it works well in applications that frequently make drinks. During idle periods, the unit automatically shuts down to save energy and reduce noise production.
Designed with sanitation in mind, this Follett 12CI425A-S nugget ice and water dispenser has a SensorSAFE™ design that uses an infrared beam to detect cups in the dispensing area, automatically dispensing without a push lever. To ensure ice is clean and fresh, it also has a self-flush feature that eliminates impurities in the water. An antimicrobial agent is built into the food zone parts to slow bacteria growth, and these components are accessible behind removable panels. Cleaning and sanitizing the ice machine takes just one hour, while the unit ships fully assembled and is convenient to install because it only has three connections—electric, water, and drain.
Product Details
- 425-lb. maximum daily ice production
- 12-lb. ice storage capacity
- Makes Chewblet® nugget ice that is soft and chewable
- Air-cooled condensing unit
- 9.38-in. dispense cup clearance
- Quiet Nightâ„¢ feature shuts the unit off when it is idle
- Durable stainless steel evaporator and auger
- Stainless steel cabinet with accent trim
- Corrosion-resistant poly dispenser lid, drain pan, and grille
- Uses R404A refrigerant
- Comes fully assembled and can be installed with electric, water, and drain connections
- Ideal ambient air temperature: 50-100 degrees F
- Ideal incoming water temperature: 45-90 degrees F
- Ideal incoming water pressure: 10-70 PSI
- Part of the Symphony Plusâ„¢ series
Product Features

Sanitary Design
- SensorSAFE dispense uses an infrared beam to detect hand movement and dispense ice without a lever
- Self-flushing removes impurities in the machine to produce pure ice
- Agion® antimicrobial agent slows bacteria growth on food zone parts
- Drain cup creates an internal air gap, protecting food zone components from contaminants in the drain line
Simple Cleaning and Servicing
- 1-hr. cleaning and sanitizing cycle
- LED control board conveniently provides operation status
- Removable panels provide component access
- Parts are common with other units in the series for universal servicing
Dimensions & Utilities
- 16.12 in. W x 23.5 in. D x 32.5 in. H
- 11 A
- 115 V/60 Hz/1 ph, 8.5-ft. cord with a NEMA 5-15P plug
*Image may not depict product color, inclusions or accessories.
*Free shipping on Follett 12CI425A-S within the 48 contiguous states.
From The Manufacturer
Symphony Plus™ Ice & Water Dispenser, countertop, SensorSAFE™ dispense, integral ice machine, Chewblet® ice, air-cooled condenser, up to 425 lb. production in 24 hours, 12 lb. storage capacity, Agion® silver-based antimicrobial protection, stainless steel cabinet with accent trim, 115v/60/1-ph, NSF, cETLus
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Follett 12CI425A-S Specifications
| Spec Attribute | Spec Value |
|---|---|
| Manufacturer | Follett |
| 24 Hr. Production (lb) | 425 |
| Amps | 11 |
| Bin Capacity (lb) | 12 |
| Compressor Type | Air Cooled |
| Depth (in) | 23.5 |
| Dispenser Type | Sensor |
| Dispenses | Ice & Water |
| Height (in) | 32.5 |
| Hertz | 60 |
| Ice Type | Nugget |
| Installation Type | Countertop |
| NEMA | 5-15P |
| Operation | Self Contained |
| Phase | 1 |
| Product | Ice Dispensers |
| Product Type | Ice Makers & Bins |
| Rating | Better |
| Series | Symphony Plusâ„¢ |
| Serving Vessel | Cup |
| Special Features | AgIONâ„¢ Antimicrobial Protection |
| Special Features | SensorSAFEâ„¢ |
| Voltage | 115 |
| Warranty | 3-year Parts & Labor; 5-year Compressor Parts |
| Width (in) | 16.12 |
| Weight | 95.00 |
Important Prop 65 information for California residents.
Compare to Similar Items
| Attributes |
Follett 12CI425A-S Follett 12CI425A-S 425 lb Countertop Water & Nugget Ice Dispenser - 12 lb Storage, Cup Fill, 115v Current Item |
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| Price | $5,881.00 / Each | $5,672.00 / Each | $5,802.00 / Each | |
| Shipping | Free Shipping | Free Shipping | Free Shipping | Free Shipping |
| Lead Time | Typically ships in 4 - 8 Business Days | QUICK SHIP: Ships in 1 Business Day | QUICK SHIP: Ships in 1 Business Day | |
| Installation Type | Countertop | Countertop | Countertop | Countertop |
| Dispenses | Ice & Water | Ice & Water | Ice & Water | Ice & Water |
| Dispenser Type | Sensor | Sensor | Lever | Sensor |
| Bin Capacity (lb) | 12 | 12 | 10 | 10 |
| Ice Type | Nugget | Nugget | Nugget | Nugget |
| Serving Vessel | Cup | Cup | Cup | Cup |
| Series | Symphony Plusâ„¢ | Meridianâ„¢ | ||
| Operation | Self Contained | Self Contained | Self Contained | Self Contained |
| Special Features | AgIONâ„¢ Antimicrobial Protection | H2 Harder Nugget Ice | Duratechâ„¢ | Duratechâ„¢ |
| Rating | Better | Best | Best | Best |
| Width (in) | 16.12 | 16.25 | 16.25 | 16.25 |
| 24 Hr. Production (lb) | 425 | 260 | 285 | 315 |
| Compressor Type | Air Cooled | Air Cooled | Air Cooled | Air Cooled |
| Warranty | 3-year Parts & Labor; 5-year Compressor Parts | Commercial: 3-year Parts & Labor; 5-year Compressor & Condenser Parts; Residential: 1-year Parts & Labor | 2-year, 5-year Compressor Parts | 2-year, 5-year Compressor Parts |
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