Industry Information


Restaurant Food Safety: The Unusual Suspects Icon
Restaurant Food Safety: The Unusual Suspects

Ice scoops and oven mitts? Don't let these small-time food safety offenders bring your foodservice business to its knees.

Chicago Food Handler's Certificate Icon
Chicago Food Handler's Certificate

Learn about getting an Illinois food handler certificate. Chicago restaurants require this training; join KaTom as we cover all the details.

Labor Shortages in the Restaurant Industry Icon
Labor Shortages in the Restaurant Industry

Labor shortages in the foodservice industry mean it's important to find and keep people who will help your business succeed.

Restaurant Reservations Icon
Restaurant Reservations

Restaurant reservations made online and via ticket systems are easier for customers and give businesses more ways to prevent costly no-shows.

Independent Restaurants Stuck in "Grease Trap" Icon
Independent Restaurants Stuck in "Grease Trap"

When it comes to FOG disposal in restaurants, are grease traps and interceptors a necessary expense? KaTom explains the sticky situation.

Wages: Tip Pooling Icon
Wages: Tip Pooling

Tip pools can be a controversial topic for foodservice staff. KaTom covers the legal challenges that may determine how the tip pool evolves.

Getting ServSafe Certified in Pennsylvania Icon
Getting ServSafe Certified in Pennsylvania

Ensure your business operates safely with ServSafe Pennsylvania. Learn all you need to know about these certifications here with KaTom.

Staging: Free Labor vs. Free Education Icon
Staging: Free Labor vs. Free Education

The foodservice industry has stagiaires in place of interns, but the morality and legality of these workers have recently come into question.

Pacifying Your Pub's Patrons Icon
Pacifying Your Pub's Patrons

Children in bars often create tension between parents and non-parents. Is there anything operators can do to pacify both crowds?

Natural Disaster Prep for Restaurants Icon
Natural Disaster Prep for Restaurants

When Mother Nature takes a swing at your business, having the proper plans in place can help your restaurant survive a natural disaster.

How Restaurants Deal with Cooking Oil Theft Icon
How Restaurants Deal with Cooking Oil Theft

Used cooking oil theft is a problem for many restaurants, collectors, and biodiesel producers. KaTom offers tips for preventing this crime.

Benefits and Drawbacks of Adding QR Codes for Restaurants Icon
Benefits and Drawbacks of Adding QR Codes for Restaurants

QR codes for restaurant menus have swiftly gained popularity, but what are they, exactly? We'll delve into QR codes and their uses here.

How Do Restaurant Fundraisers Work? Icon
How Do Restaurant Fundraisers Work?

Establishing restaurant fundraiser programs for local organizations can boost business and improve your relationship with the community.

Wages: The Sick Truth Icon
Wages: The Sick Truth

Low wages and no paid sick days lead to foodservice employees working when they're ill. Is your sick policy impacting your food safety?

Wages: No More Tipping? Icon
Wages: No More Tipping?

The movement to end tipping is controversial, but not new. KaTom looks at how and why some operators want to eliminate restaurant tips.

Storefront Crashes & Tips to Protect Your Business Icon
Storefront Crashes & Tips to Protect Your Business

More than 4,000 restaurants are hit by cars each year. How can you protect your storefront and your customers?

Restaurants & Mandatory Gratuity Icon
Restaurants & Mandatory Gratuity

Though it can mean servers are more fairly compensated, some guests reject tips being included in meal totals as mandatory gratuity.

BentoBox & Building Better Restaurant Websites Icon
BentoBox & Building Better Restaurant Websites

BentoBox CEO Krystle Mobayeni shares how the service builds better restaurant websites that help turn online visitors into customers.

Tips for Dining Room Ambience with John Calder Icon
Tips for Dining Room Ambience with John Calder

Is your restaurant too loud? John Calder helps businesses achieve the perfect balance between lively and loud.

American Poutine Co.'s Road to Success Icon
American Poutine Co.'s Road to Success

Check out these food truck tips for success from the owner and operator of American Poutine Co.'s mobile poutinerie.

Food Safety Education for National Food Safety Month Icon
Food Safety Education for National Food Safety Month

September is National Food Safety Month. Use ServSafe's weekly resources to ensure your establishment complies with food safety guidelines.

The Waffle House Index Icon
The Waffle House Index

Wondering why FEMA uses the Waffle House Index during hurricanes and other natural disasters? Learn more about the color-coded system here.

Is Restaurant Delivery Worth It? Icon
Is Restaurant Delivery Worth It?

Restaurant delivery can be a profitable but complicated endeavor. Should you stick with a third-party service or set up your own?

Restaurant Kitchen Fires: Safety, Prevention, and Recovery Icon
Restaurant Kitchen Fires: Safety, Prevention, and Recovery

Read KaTom's tips on how to reduce the odds of a restaurant kitchen fire and what the recovery process looks like if a fire does break out.