Hoshizaki Ice Maker Guide

In the field of commercial ice makers, Hoshizaki ice machines are renowned for their cutting-edge technology, variety of ice types, and long-lasting durability. Whether you manage a restaurant, run a bar, or oversee a healthcare facility, understanding your Hoshizaki machine can lead to improved efficiency, ice quality, and customer satisfaction. Let’s explore everything you need to know to get the most from your Hoshizaki ice maker.

Understanding Your Hoshizaki Ice Machine

• Key Differentiators
• Troubleshooting Guide
• Preventative Maintenance Tips
• FAQs

Why Choose Hoshizaki Ice Makers?

Hoshizaki commercial ice machines are highly celebrated for their reliability, quality, and innovative features.

• Wide Range of Ice Types:

  Hoshizaki provides eight total ice types, each of which are designed to meet specific needs. These include:
  • Crescent Ice: Perfect for upscale beverages, this type melts slowly, minimizing dilution. Steve Wright, Hoshizaki's Manager of Strategic Dealers, calls it the "star of the show." Hoshizaki crescent ice makers use the company's patented double-sided KMEdge™ evaporators to create clean, clear, hard ice in half as many ice-making cycles as grid-cell machines. Hoshizaki units are the only ice makers that produce this unique crescent ice shape.
  • Flake Ice: Ideal for grocery stores and medical applications, flake ice is versatile and ideal for packing injuries and keeping food fresh.
  • Specialty Ice Cubes: Extra-large cubes for high-end spirits and unique sphere-shaped ice for craft cocktails cater to the growing demand for specialty drinks. Wright notes, "Hoshizaki is the only company to offer ice makers that enable operators to produce these specialty cubes in-house."

• Superior Ice Quality:

  Hoshizaki ice makers produce crystal-clear ice with minimal impurities. "Our machine’s free-flowing evaporator separates minerals from water, ensuring cleaner ice," Wright explains. Unlike grid-cell designs, Hoshizaki’s system allows impurities to drain from the unity, which enables it to produce ice that is harder and clearer and reduces mineral buildup in hard-to-clean areas of the machines.

• Energy Efficiency:

  "Energy efficiency is a priority," says Jake Kimmel, a corporate trainer at Hoshizaki. By producing ice on both sides of the evaporator, Hoshizaki machines generate more ice per cycle, reducing overall run time and cutting energy costs. "The machine runs less often, making production more energy efficient," Kimmel adds.

• Durability and Reliability:

  Hoshizaki ice makers are known for their durability and long lifespan. Hoshizaki ice makers are built in Georgia with stainless steel exteriors for superior durability.

• Advanced Technology:

  Some Hoshizaki models incorporate smart features, enabling remote monitoring and control.

• Exceptional Customer Support:

  With more than 8,500 trained technicians nationwide, you’ll have fast access to repairs and parts. Building a relationship with a local service provider can streamline the maintenance and service processes.

Shop All Hoshizaki Ice Makers

Hoshizaki Troubleshooting & Common Issues

Although Hoshizaki ice makers are highly reliable, occasional problems can arise. Here are some common issues and solutions:.

• No Ice Production
• Not Making Enough Ice
• Machine Beeping
• Freezing Up
• Leaking

Hoshizaki Ice Maker Not Producing Ice

• Check Water Supply: Make sure your water pressure and flow are correct because low pressure and limited flow can stall ice production. If your water filter is clogged, replace it and inspect the water line for any kinks or leaks.
• Inspect the Ice Bin: A full ice bin prevents the production of fresh ice; if the bin is at capacity, clear it out completely. If you see a thick frost layer on the evaporator plate, follow the manufacturer's instructions for a defrost.
• Examine the Evaporator Plate: A dirty evaporator plate can inhibit your ice making. Clean it thoroughly and check for any cracks or dents. If it’s damaged, it might need to be replaced.
• Verify Electrical Connections: Double check your ice maker is plugged in securely and powered on. Take a quick look at the circuit breaker to ensure it hasn't tripped.
• Check for Malfunctions: Keep an eye on critical components. A faulty temperature sensor, solenoid valve, or compressor can inhibit the efficiency of your ice making.

Hoshizaki Ice Maker Not Producing Enough Ice

• Environmental Factors: Keep your ice machine in a cool spot—temperatures higher than 70 degrees F can slow down production. Steer clear of heat sources and ensure there’s good ventilation around the unit.
• Water Temperature: If your incoming water is warmer than 50 degrees F, that can impede ice formation. Regularly check and maintain the optimal water temperature for the best results.
• Water Quality: Hard water can create production issues; consider installing a filtration system to improve your water quality.
• Machine Maintenance: Prevent buildup. Clean the evaporator, condenser, air filter, and water filter regularly with a deep clean every six months. Inspect parts like the water valve for damage and replace them as needed.
• Ice Production Settings: Ensure your thermostat is set according to the manufacturer’s guidelines. Keep an eye on cycle times; longer cycles can signal potential issues.

Hoshizaki Ice Maker Beeping

Hoshizaki ice makers use beeping codes to signal specific issues.

• Single Beep: This signals a high-temperature warning. It might be time to check the condenser, fan motor, or water pump for faults.
• Two Beeps: This means there's a long harvest cycle; inspect the water supply, float switch, and thermostatic expansion valve to get things back on track.
• Three Beeps: This indicates a long freeze cycle. Take a look at the float switch, water inlet valve, or compressor to identify the issue.
• Four or Five Beeps: This means there are circuit issues with the mechanical bin sensor. It's time to troubleshoot that sensor for smooth operation.

Hoshizaki Ice Maker Freezing Up

• Dirty Evaporator Plate: Mineral buildup or debris can block cooling. Turn off the machine, defrost, and clean with a soft brush and mild detergent. For heavy buildup, consider contacting a professional.
• Insufficient Water Flow: Low water pressure or a clogged inlet filter can hinder ice formation. Ensure water supply meets specs, then clean or replace the inlet filter as needed.
• Faulty Water Pump: A malfunctioning water pump disrupts circulation, leading to freezing. Check for damage or obstructions and replace the pump if necessary.
• Refrigerant Leak: A refrigerant leak can cause freezing issues. Call a technician immediately—this requires professional care for safety.
• Incorrect Settings: Wrong temperature or production rate can freeze your ice maker. Double-check the settings in the user manual to ensure they're correct.

Hoshizaki Ice Maker Leaking

• Check the Water Supply Line: Look for leaks where the supply line connects to the ice maker. Tighten any loose connections, and make sure the water filter isn't clogged to avoid pressure buildup.
• Inspect the Drain Line: A clogged drain line can cause water backups and leaks. Clear any obstructions and ensure the drain line isn’t kinked and is draining properly.
• Examine the Water Valve: A faulty water valve can lead to excessive water flow and leaks. If leaks are present, it’s time to replace the valve.
• Check the Ice Bin and Auger: A full ice bin or jammed auger can result in overflow and leaks. Look for excessive ice buildup that could block water flow.
• Consider the Ice Maker's Age and Condition: Older ice makers may have worn parts that cause leaks. Stay ahead of potential issues with regular maintenance, cleaning, and component replacements to keep the machine running smoothly.

If you're looking for parts for your Hoshizaki ice machine, visit KaTom to explore our wide selection of components.

Hoshizaki Preventative Maintenance Tips

Routine maintenance is essential to keep your Hoshizaki ice maker running smoothly and extend its lifespan. Here are some key tips.

Regular Cleaning: Clean your ice maker every six months. If you're in a high-usage area or have hard water, you might need to clean it more often. "It really depends on usage and water quality," says Kimmel.
• Use the Right Cleaners: Hoshizaki recommends ScaleAway for descaling to keep your evaporator in top shape and prevent mineral buildup. For sanitation, Kimmel suggests using a diluted bleach solution inside the machine.
• Monitor Water Quality: Your water quality is hugely important to how well your ice maker performs. Test and treat your water regularly to avoid scale and cloudiness. Monitoring this will help you consistently get the best ice.

Key Installation Tip: Make sure your water line is properly sized for the machine. "It’s important to have a dedicated and correctly sized water line for proper flow," Kimmel emphasizes. This step is crucial for optimal performance.

FAQs About Hoshizaki Ice Machines

Q: What is the average lifespan of a Hoshizaki ice machine?

A: With proper care and maintenance, Hoshizaki ice makers can last for 15 years or more.

Q: How often should I clean my Hoshizaki ice machine?

A: It's recommended you clean your ice maker every six months, with an additional, advanced cleaning performed yearly. However, the frequency may vary depending on water quality and usage. Learn how to clean your ice machine efficiently.

Q: What type of water filter should I use with my Hoshizaki ice machine?

A: A sediment filter is generally recommended to remove dirt and debris from the water supply. For areas with hard water, a scale inhibitor filter can help prevent mineral buildup.