Liftgate Delivery Service
Heavy Equipment Delivery Without a Loading Dock
Liftgate service is essential for taking large or heavy deliveries at facilities without receiving docks or forklifts. With it, the driver uses a mechanical platform on the back of the truck to lower items to the ground so they can be moved into your facility.
This service helps reduce the risk of injury and damage from improperly unloading equipment and makes taking delivery far easier.
Need help choosing delivery service? Contact a Foodservice Equipment Specialist before your order ships.
How Much Does Liftgate Service Cost?
If you aren't a KaTom Insider, liftgate service is available for a fee that can change depending on the shipment's starting point. It can be selected during checkout. Be sure you check the box if you do not have a receiving dock or forklift.
What to Expect During Liftgate Delivery
Learn what happens when your freight arrives
and what you need to do next.
Ground-level delivery
The carrier driver lowers the shipment safely to ground level.
Inspect before signing
Check for damage or missing pieces before signing the delivery receipt.
Move it inside
Liftgate delivery does not include equipment placement or installation.
Inspect Your Shipment Before You Accept Delivery
Check all items and packaging for visible damage or missing pieces, then note any concerns on the delivery receipt before signing.
- Check all items and packaging for visible damage or missing pieces, then note any concerns on the delivery receipt before signing.
- Confirm that every item on the bill of lading is present.
- Inspect boxes, pallets, and packaging for visible damage.
- Take photos of any damaged or missing items.
- Keep a copy of the signed delivery receipt.
- If significant damage is found, you may refuse delivery and call our Customer Care team.