UNIC Reviews

KaTom carries UNIC espresso machines crafted with precision and reliability to serve cafés and restaurants worldwide. Read customer reviews to learn more about UNIC in action.

Overall Rating

1
Total Reviews
58
UNIC Products
1
Verified Reviews
Framp
May 18, 2023

Stay away!!! Do not buy this.

I bought this Unic aura 3 and have had it for 2 months. In the two months of having it in my coffee shop it has been down for over half of the time. It is under warranty and they have put many new parts but it doesn't help with the problem. For how expensive this espresso machine was I would recommend nobody purchase this brand or model. Big waste of money and time. All it currently is for me is a very expensive table weight. Ive been trying to get a new one sent to me that isn't a lemon and no one will now return my call. I've had to purchase three other espresso machines/frothers to keep my business afloat. This is definitely not a work horse for my business like I thought when I purchased this espresso machine. When machine arrived crate was damaged badly. No legs were sent with the machine either. I was also told when purchasing it would be 3 days for it to arrive. It took 5 weeks!! Everything about this transaction has been painful. I regret buying this machine. Take note.