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How to Clean a Countertop Ice Maker

Is your ice maker acting up? Not producing ice, making too much, or producing ice with an "off" taste? It might be time for a reset. In this comprehensive guide, we'll walk you through the step-by-step process of resetting your ice maker, common troubleshooting tips, and preventative maintenance to keep your ice flowing smoothly

Common Ice Maker Issues Resolved by a Reset

Before diving into the reset process, it's important to understand why your ice maker might need a reset. Common reasons include:

  • No ice production: Temporary glitches can be resolved.
  • Ice maker not dispensing: Jammed ice or dispenser issues might be cleared.
  • Excessive ice production: Reset can restore normal operation.
  • Ice with impurities: While not a guaranteed fix, a reset can help with temporary issues.
  • Ice maker not filling with water: Minor electronic glitches might be resolved.

Dewayne Lane, an expert in ice machine maintenance, notes ice machines often fail during the summer because it's an especially challenging time on the ice maker. Higher demand and warmer temperatures can exacerbate existing issues, making regular maintenance and occasional resets crucial for smooth operation. Regular inspections and servicing are essential to keep the ice machine running smoothly during the summer.

Performing a reset can resolve some common issues you may encounter.

General Ice Maker Reset Steps

These general steps apply to most ice makers and can often resolve common issues. Here's a detailed guide to performing a reset:

Method 1: Reset Button (If Available)

  • Locate the reset button: This is usually found near the ice maker's front or side.
  • Press and hold: Depress the button for the recommended time (often 3-5 seconds)
  • Release and wait: Allow the ice maker to complete a cycle before checking for ice production.

Method 2: Power Cycle

Some ice machines don't have a physical reset button. Lane advises, "For models without a reset button, performing a power cycle is a reliable way to reset the machine. Simply unplug the unit, wait a few minutes, and plug it back in. This can clear minor electronic glitches that may be affecting the ice production."

  • Unplug the ice maker: Disconnect the power supply to the ice maker
  • Wait: Leave the ice maker unplugged for at least 5 minutes.
  • Plug unit in: Reconnect the power and allow the ice maker to cool down before checking the ice maker.

Method 3: Manual Reset Method

For some models, particularly older or more basic units, a manual reset might be necessary:

  • Turn Off the Ice Maker: Switch off the ice maker using the control panel or power switch.
  • Remove the Ice Bin: Take out the ice bin to check for any ice blockages or obstructions. Remove any ice that might be causing issues.
  • Check Water Supply: Ensure the water supply line is connected properly and free from kinks or blockages.
  • Restart the Ice Maker: After eliminating any blockages and ensuring the water supply is clear, turn the ice maker back on. It may start a new ice-making cycle once powered up.

How to Reset the 4 Most Common Commercial Ice Makers

General steps are a good starting point, but when issues arise, knowing how to reset your specific model can be very helpful. Here's a guide on how to reset ice makers from popular brands.

Hoshizaki Ice Maker Reset

Manitowoc Ice Maker Reset

Scotsman Ice Maker Reset

Koolaire Ice Maker Reset

Hoshizaki Ice Maker Reset

Hoshizaki ice makers are known for their durability and performance. If you encounter issues with your Hoshizaki ice maker, a reset might resolve them.

Hoshizaki Ice Maker

Reset Button Location:

Most Hoshizaki models don't feature a dedicated reset button.

Step-by-Step Reset (power cycle):

  • Turn off ice maker.
  • Unplug the power cord from the outlet.
  • Wait at least 5 minutes.
  • Plug the power cord back in.
  • Turn on the ice maker.

Manitowoc Ice Machine Reset

Manitowoc ice makers are widely used in commercial settings. Resetting a Manitowoc ice maker involves a specific procedure.

Reset Button Location:

Some Manitowoc models have a reset button on the control panel.

Step-by-Step Reset (with reset button):

  • Locate Reset Button: Find the reset button on the control panel.
  • Press and Hold: Press and hold the reset button for several seconds.
  • Monitor Ice Maker: The machine should initiate a new cycle after the reset.

Step-by-Step Reset (power cycle without reset button):

  • Turn off ice maker.
  • Unplug the power cord from the outlet.
  • Wait at least 5 minutes.
  • Plug the power cord back in.
  • Turn on the ice maker.
Manitowoc Ice Maker

Scotsman Ice Maker Reset

Scotsman ice makers are popular for their efficiency. Resetting a Scotsman model can be done through the following steps.

Scotsman Ice Maker

Reset Button Location:

Some Scotsman models have a reset button on the control panel.

Step-by-Step Reset (with reset button):

  • Locate Reset Button: Find the reset button on the control panel.
  • Press and Hold: Press and hold the reset button for several seconds.
  • Monitor Ice Maker: The machine should initiate a new cycle after the reset.

Step-by-Step Reset (power cycle without reset button):

  • Turn off ice maker.
  • Unplug the power cord from the outlet.
  • Wait at least 5 minutes.
  • Plug the power cord back in.
  • Turn on the ice maker.

Koolaire Ice Machine Reset

Koolaire ice makers are known for their reliability in commercial settings. Resetting a Koolaire model is straightforward.

Reset Button Location:

Koolaire ice makers typically have a combined on/off/clean switch rather than a dedicated reset button.

Step-by-Step Reset (power cycle without reset button):

  • Locate the Switch: Find the on/off/clean switch on the front panel of the ice maker.
  • Perform the Reset Sequence: Quickly toggle the switch through the off, on, and off positions three times in succession.
  • Turn On: After the third "off" position, turn the switch to the "on" position.
Koolaire Ice Maker

Troubleshooting Additional Issues

If resetting the ice maker doesn't solve the problem, consider these additional troubleshooting steps.

Step-by-Step Reset (with reset button):

  • Check Water Supply: Ensure there are no issues with the water line or pressure.
  • Inspect for Ice Blockages: Clear any ice blockages that could be obstructing the ice maker.
  • Review Settings: Ensure settings such as ice thickness and production rate are correctly adjusted.
  • Look for Error Codes: Some models display error codes or lights that can help diagnose specific issues.

Lane emphasizes the importance of checking for cleanliness and proper water supply: "When an ice maker doesn't make ice, 90 percent of the time, it's because the water system is dirty." He suggests ensuring all components of the water system are clean and functioning properly to avoid common issues a reset alone might not fix.

When Ice Maker Reset Doesn't Work, Call a Professional

Lane advises, "If your ice maker continues to experience issues after a reset, especially if you notice things like persistent leaks, strange noises, or burning smells, it's time to call a professional." He emphasizes these signs often indicate deeper mechanical problems that require expert attention.

Signs you need expert help include:

  • Persistent leaks
  • Strange noises
  • Burning smells
  • Complete failure to function

By following these steps and understanding the specific needs of your ice maker model, you can often resolve common issues and restore normal ice production. Remember, regular cleaning and maintenance are crucial for optimal performance.