Membership That Works as Hard as You Do

Advanced Order Tracking
Track your order from checkout to delivery with clear, real-time updates.
Exclusive Member Pricing
Access special member pricing and exclusive savings on top brands.
Priority Support
Enjoy faster responses from our dedicated support team.
Purchasing & Wishlists
Save and reorder your most-used items in just a few clicks.
Free Shipping
Get free shipping on qualifying orders to save time and money.
Priority Processing
Enjoy faster fulfillment on every Insider order.

How KaTom Insider Works

Getting started with KaTom insider is simple. All you need is a free KaTom.com account to unlock your perks. Once you create an account, you'll instantly gain access to exclusive member pricing, free shipping on qualifying orders, and faster order processing. The more you spend the more you save, both time and money.

Your insider benefits are tied to your account, so every time you log in, you'll see your perks automatically applied. You can track your orders in real-time, reorder your favorite items quickly, and reach our support team even faster — all in one place.

How Insider Works
New customers can join by
creating a free account
✓
No fees or extra steps
to activate your perks
✓
Enjoy exclusive member
pricing right away
✓
Access advanced order
tracking and priority support
✓
Credit Card Image

Power Your Purchases with the KaTom Credit Card

The KaTom Credit Card gives your business more flexibility and more ways to save. Earn rewards on every purchase, take advantage of exclusive financing options, and keep your operations running smoothly with a card made for foodservice professionals.

  • Earn rewards on every KaTom purchase
  • Enjoy flexible payment options for your business
  • Get special financing offers throughout the year
  • Manage your spending easily online
*Subject to credit approval

Driving thousands of success stories in foodservice

Thousands of businesses rely on KaTom every day. KaTom Insider makes it even
easier to get what they need, when they need it. Read our reviews.

I'm truly impressed with the fast and efficient service I received today over the phone. NIKKI MAYFIELD was exceptionally attentive, answered all my questions with patience and professionalism, and made the entire experience seamless. Her dedication and care really stood out.

Julianna Finchum, an Inside Sales Team Member at KaTom, is an incredible person to have on their team. She is extremely thorough in all that she does, very professional, kind, and follows-thru on everything! She assisted me through the whole process of purchasing all of our equipment for our shop. And even responds to questions that we have presently! Awesome Customer Service!

Kylie Wallace has been absolutely amazing each time that I have spoken to her! She provides excellent customer service skills! She listens to me and provides several suggestions to help me decide on what I need for our business. Kylie is extremely knowledgeable, helpful and goes the extra mile for her customers! She deserves a raise and I will always do business with Kylie!! Thanks Kylie!

I stumbled across the KaTom Restaurant Supply website, while looking for apartment sized appliances and a small convertible gas range. I started a chat with Brent McMahan, and I have to say, what an excellent customer service experience. Brent was informative regarding shipping options, the company is willing to work with third party carriers to get the equipment to a location outside the US, and he even provided links to refrigeration options that would best suit the space I have to work with. This level of communication and customer service is really hard to come by, these days, and I certainly appreciate the time and attention to detail, during the chat!

Stock up on Business Essentials

From quick checkout to special savings, every perk in KaTom Insider is built to make business buying effortless.

Frequently Asked Questions

KaTom Insider is our free membership program that gives you extra perks when you create and sign in to your KaTom.com account. As an Insider, you'll enjoy exclusive benefits like free shipping on qualifying orders, enhanced order tracking, wishlists, and direct access to our priority support team.
Nothing! KaTom Insider is completely free. Just create a KaTom.com account or sign in to your existing one to start enjoying the benefits.
Anyone can join! Whether you're a business owner, chef, or home cook, all KaTom customers are welcome to become Insiders and take advantage of the program's perks.
It's easy — simply create an account on KaTom.com or sign in to your existing one. Once you're logged in, you're automatically part of KaTom Insider. No separate sign-up required.
Yes! If you already have a KaTom.com account, you're automatically part of KaTom Insider. Just log in to start using your benefits.