Return Request
This is a request, not a guarantee. Not all requested returns will be accepted and not all products are eligible for return. Please review our return policy before proceeding.
Please allow up to four weeks to have your refund processed; in most cases, you will receive your refund sooner. It could take up to 7 business days for items to arrive in our warehouse, it then goes to our product inspection team (up to 5 business days) and then your bank or credit card company could take up to 5 business days to have the payment processed. All refunds will be issued in the form of the payment method used to make your purchase.
Return Process
Step 1
Sign in using the email address associated with your order.
Step 2
From Order History, select the order that contains the item(s) you'd like to return.
Step 3
Click Start a Return and choose the specific item(s) and quantity you wish to return.
Step 4
Submit your request. Our Customer Care team will review it and contact you with next steps if additional information is needed.