How to Avoid Commercial Cooler Meltdowns
The commercial refrigerator or commercial freezer you ordered from KaTom has arrived and it fits the space the contractor left for it. You even remembered to let it rest for a day after it came off the truck to allow all the internal fluids to settle, then you plugged it in and it started cooling. All is well in the kitchen. At least, at first.
A few days later, you notice water dripping on your food and pooling in the bottom of the unit. You wonder which employee keeps spilling water in the unit and not cleaning it up, but other than that, you’re still in the honeymoon phase of having new commercial refrigeration. That is, until that shiny new unit suddenly stops cooling one night and you come in to a box full of spoiled food.
You call out a certified service technician and he or she looks at your commercial cooler for a few minutes before offering a diagnosis: Your evaporator is frozen. You demand to know how that could happen with a brand new unit and begin cursing the manufacturer as the technician looks on patiently. When you calm down, you learn that the whole situation was likely caused by the pitch of the refrigeration unit preventing condensate from the evaporator from moving to the condenser.
The bad news is this poor leveling issue may not be covered by the warranty, leaving you stuck with a maintenance bill, and you may be out a day’s worth of profit as you wait for new food. The good news is, the situation is completely – and easily – avoidable with the twist of a wrench at install.
With differences in the manufacturing process, bumps on the delivery truck’s route, and variations in the floor of your kitchen, there’s a good chance your commercial cooler won’t be exactly level at first. Unfortunately, whether someone in-house installs the unit or a contractor does that work, there’s no guarantee they’ll realize that might be an issue or know how to fix it if it is. But you’ll be ready to guide them with our handy guide on leveling commercial refrigeration.
Simple Steps to Avoid Finding Your Commercial Cooler on ice
The easiest and best way to avoid having a malfunctioning commercial refrigerator or freezer is to hire a certified service company to handle all the refrigeration leveling work. They’ll know exactly what it takes to install the unit, including proper leveling. Barring that, here are some steps to get you started.