restaurant advice Archives

Responding to Medical Emergencies Unless you’re a civil servant or medical professional, you probably don’t expect to encounter a medical emergency while you’re at work, but restaurant employees – especially those working front-of-house roles – may witness life-threatening crises like anaphylaxis, choking, and cardiac arrest…. Read More >

Duck Donuts Local, artisanal, and craft products seem to dominate the foodservice industry these days, but when it comes to doughnuts, many Americans have been left to debate about which corporate giant is superior: Dunkin’ Donuts or Krispy Kreme. Until now – because specialty doughnuts… Read More >

Out of the Frying Pan (and Into the Wok) Starting an independent restaurant wasn’t always the plan for Timothy Joseph, who opened the fast-casual concept Wok Chow in Knoxville, Tenn., in 2011. It may not have been his lifelong dream, but the chef did spend… Read More >

Put Your Food In the Limelight There are dozens of aspects to opening a restaurant, from finding a great location to perfecting the menu to hiring and training staff. If that weren’t enough to keep managers and owners busy, there’s the small matter of actually… Read More >

Restaurant Reservations Guests make reservations for a number of reasons: to prevent a large group from waiting, guarantee a table for a special occasion, or impress a client or business associate. Sometimes, having a reservation just makes dinner (and the diner) feel a little more… Read More >

Responding to Social Media Criticism Recent social media statistics show that 90 percent of young adults are tuned in to social media, and usage rates by adults 65 and older continue to grow. Smartphones have become a nearly ubiquitous tool in our society and it’s… Read More >