Based in Pennsylvania, Follet manufactures ice machines and beverage dispensers and specializes in front-of-house ice and water dispensers. Its products include features like RIDE®️ technology, which allows ice to be delivered into dispensers from up to 75 feet away. A Middleby company, Follett has been creating innovative products since 1948.
Follett 12CI425A-L 425 lb Countertop Water & Nugget Ice Dispenser - 12 lb Storage, Cup Fill, 115v
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Retail Price: $11,455.00
$6,300.00 /Each
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Follett 12CI425A-L Description
The Follett 12CI425A-L countertop nugget ice dispenser features a sturdy stainless steel frame and exterior that's accented by sleek, black plastic trim. For long-term durability, the drain pan, grill, and dispenser lid are constructed of corrosion-resistant plastic, while the auger and evaporator are stainless steel. To streamline maintenance, access panels can be removed, and components can be cleaned within an hour. Key food-zone components are treated with antimicrobial to minimize bacterial growth between standard cleanings, and for additional protection, the drain cup creates an internal air gap to keep drain line contaminants from the food zone. An LED display system enables users to quickly determine the machine's operating status.
Ideal for water, soft drinks, and iced tea, the Follett 12CI425A-L water and ice dispenser produces Chewblet® nugget-style ice—a soft, chewable ice type. The unit can produce 425 pounds of ice per day in ideal conditions and has a storage bin capacity of 12 pounds; it's insulated with foamed-in-place polyurethane to reduce the rate at which the ice melts. An automatic self-flushing feature removes impurities and contaminants from the inlet water, and users can activate the water or ice dispensers using the front levers. During idle periods, this unit goes into Quiet Night™ sleep mode to conserve energy. For efficient cooling, this air-cooled unit uses R-404A refrigerant. Overall, this dispenser measures 163/25 inches wide by 231⁄2 inches deep by 321⁄2 inches high and ships fully assembled.
Product Details
- Part of Follett's Symphony Plus™ collection
- Produces 425 lb. of ice daily in ideal conditions
- 12-lb. storage capacity in built-in ice bin
- Produces chewable nugget ice
- Dispenses ice or water with a lever
- Foamed-in-place polyurethane insulation
- Quiet Night sleep mode turns off the machine during idle periods
- Impurities are removed with the automatic self-flushing feature
- Drain cup protects food zone components from drain line contaminants
- Key components protected by Agion® antimicrobial
- 1-hour clean time
- Air-cooled condensing unit
- LED display indicates machine status
- Removable access panels
- Stainless steel auger and evaporator
- Stainless steel frame and exterior accented with black plastic trim
- Corrosion-resistant plastic drain pan, grill, and dispenser lid
- Electric, water, and drain connections provided
- Fully assembled
- R-404A refrigerant
Dimensions and Utilities
- 163/25 in. W x 231⁄2 in. D x 321⁄2 in. H
- 11 A, 0.8 kW
- 115 V/60 Hz/1 ph, 81⁄2-ft. cord with a NEMA 5-15 plug
Product Features
*Free shipping on Follett 12CI425A-L within the 48 contiguous states.
From The Manufacturer
Symphony Plus™ Ice & Water Dispenser, countertop, lever dispense, integral ice machine, Chewblet® ice, air-cooled condenser, up to 425 lb. production in 24 hours, 12 lb. storage capacity, Agion® silver-based antimicrobial protection, stainless steel cabinet with accent trim, 115v/60/1-ph, NSF, cETLus
*Image may not depict product color, inclusions or accessories.

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Follett 12CI425A-L Specifications
Spec Attribute | Spec Value |
---|---|
Manufacturer | Follett |
24 Hr. Production (lb) | 425 |
Amps | 11 |
Bin Capacity (lb) | 12 |
Compressor Type | Air Cooled |
Depth (in) | 23.5 |
Dispenser Type | Lever |
Dispenses | Ice & Water |
Height (in) | 32.5 |
Hertz | 60 |
Ice Type | Nugget |
Installation Type | Countertop |
NEMA | 5-15P |
Operation | Self Contained |
Phase | 1 |
Product | Ice Dispensers |
Product Type | Ice Makers & Bins |
Rating | Better |
Series | Symphony Plus™ |
Serving Vessel | Cup |
Special Features | Agion® |
Voltage | 115 |
Warranty | 3-year Parts & Labor; 5-year Compressor Parts |
Width (in) | 16.12 |
Weight | 179.00 |

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Follett 12CI425A-L Accessories
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Customer Rating |
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Price | $6,300.00 | $5,655.00 | $5,402.27 | $5,560.00 |
Shipping | Ships Free | Ships Free | Ships Free | Ships Free |
Lead Time | IN STOCK: Ships in 1 Business Day | QUICK SHIP: Typically ships in 1 - 3 Business Days | QUICK SHIP: Ships in 1 Business Day | IN STOCK: Ships in 1 Business Day |
Installation Type | Countertop | Countertop | Countertop | Countertop |
Dispenses | Ice & Water | Ice & Water | Ice & Water | Ice & Water |
Dispenser Type | Lever | Sensor | Lever | Push Button |
Bin Capacity (lb) | 12 | 12 | 10 | 10 |
Ice Type | Nugget | Nugget | Nugget | Nugget |
Serving Vessel | Cup | Cup | Cup | Cup |
Series | Symphony Plus™ | Meridian™ | ||
Operation | Self Contained | Self Contained | Self Contained | Self Contained |
Special Features | Agion® | H2 Harder Nugget Ice | Duratech™ | |
Rating | Better | Best | Best | Best |
Width (in) | 16.12 | 16.25 | 16.25 | 16.63 |
24 Hr. Production (lb) | 425 | 260 | 315 | 257 |
Compressor Type | Air Cooled | Air Cooled | Air Cooled | Air Cooled |
Refrigerant | R134a | R404A | R404A | |
Warranty | 3-year Parts & Labor; 5-year Compressor Parts | Commercial: 3-year Parts & Labor; 5-year Compressor & Condenser Parts; Residential: 1-year Parts & Labor | 2-year, 5-year Compressor Parts | 3-year Parts & Labor; 5-year Compressor & Condenser Parts |