BUNN-O-Matic 35400.0009 Customer Reviews
Product Code: 021-354000009
When I say that it "spits" and "spews" at the end of a cycle, let me attempt to explain. As the coffee is coming out of the machine and it comes to the end of making a single cup, the machine seems to stop for a very brief period and then it does one or both of the following things: 1) it's like it gathers up a head of steam and forcibly cleans itself out causing coffee to be splattered down the outside of your cup, the base of the coffeemaker and the countertop in general; and 2) it's like a bunch of water gets caught just above the coffee pod and again, under some pressure, it seems to spew water out of every seam and crevice, making a big mess of our kitchen cabinets, sometimes filling up the entire area under the grate that our coffee cups sit on and the sides of the coffeemaker around the pod tray. I would think that this device has a chance to become a great one if a bit more engineering is applied to resolve these problems. But for now, it's really a pain to deal with. I also realized, after buying the machine, that I had to pay a fairly large price for fittings to connect the coffeemaker to my cold water source. None of this is Katom's fault. The first unit I received had to be returned which took about a week. During my call to Bunn's support center, I was told by the tech that helped me that his unit had the same problem with the spitting. All-in-all, not a very good experience. I plan to ask for a full refund.
I work out of my home. Easy to use with clients and they can choose their flavor. I had one prior and it lasted for almost 10 years. This is so fast compared to many units. I have hooked mine up to my water line so it fills itself. Priming took awhile on this one. I did not have to do that on my old one. The pod drawer is a little stiffer on this unit. I do not think you will be disappointed with this purchase. It is worth the money.